Forza OS
Accounting & Operations Wiki — Forza Logistics Group
This wiki documents the ideal state, current state, and gap analysis for Forza’s accounting and operations workflow across 7 phases and 51 steps.
Status: Working Document · Last Updated: April 2026
Phases
| Phase | Title | Steps | Status |
|---|---|---|---|
| Phase 1 | New Shipper Onboarding | 1.1 – 1.11 | ✅ Documented |
| Phase 2 | New Carrier Onboarding | 2.1 – 2.7 | ✅ Documented |
| Phase 3 | Load Lifecycle | 3.1 – 3.7 | 🔲 Pending |
| Phase 4 | Invoicing & Factoring | 4.1 – 4.7a | 🔲 Pending |
| Phase 5 | Cash Application & Reconciliation | 5.1 – 5.5 | 🔲 Pending |
| Phase 6 | Carrier Payment | 6.1 – 6.4 | 🔲 Pending |
| Phase 7 | Reporting & Month-End Close | 7.1 – 7.5 | 🔲 Pending |
Entity Reference
Systems
EZ-Loader · HaulPay · QuickBooks-Online · Pipedrive · Highway · Trucker-Tools · Fifth-Third-Bank · Parade · MVMNT · SharePoint-OneDrive · Microsoft-365-Outlook · Microsoft-Forms · Adobe-Acrobat-Pro · DAT · SaferWatch · Produce-Blue-Book · Apple-Pages
People
Nick · Casey · Martina · Concetta · James · Jen · Steve
Seats
Founder-CEO · Executive-Leadership · CFO · VP-of-Sales · Senior-Sales · Junior-Sales · Ops-Manager · Senior-Ops · Junior-Ops · Logistics-Coordinator · Carrier-Relationships-Manager · Senior-Accounting · Junior-Accounting
Key Flags
🚨 Critical Blockers
- EZ Loader → QBO sync is broken — must be resolved before go-live (May 1–5). → Step-1.10-EZ-Loader-QBO-Sync-Verification
⚠️ Open Design Questions
- Debtor Verification & NOA ideal state — combined vs. separate, Forza-led vs. HaulPay-led. → Step-1.8-Debtor-Verification-NOA-Outreach
🔲 Founder/CEO Decisions Required
- Per-Shipper self-financed credit limit policy → Step-1.3a-Self-Finance-Decision-Path
- Total self-financed portfolio exposure ceiling → Step-1.3a-Self-Finance-Decision-Path
- Credit limit change approval threshold → Step-1.7-EZ-Loader-Shipper-Credit-Limit
Terminology
| Term | Refers To |
|---|---|
| Shipper | Forza’s paying customer (the party shipping freight) |
| Carrier | The motor carrier hauling the freight |
| Debtor | The Shipper, from HaulPay’s perspective |
| HaulPay | Dakota Financial LLC, DBA HaulPay — Forza’s factoring partner |
| TMS | EZ-Loader |
| Accounting System | QuickBooks-Online |
| CRM | Pipedrive |
| Founder/CEO | Nick — final approval authority for financial risk decisions |