Current Quarter: Q1 2026 | Period: January 1 – May 4, 2026
The Accountability Chart defines who is responsible for what. Every seat has a clear mission and major accountabilities. This is not an org chart — it maps responsibilities, not hierarchy.
Seat: CEO / Visionary — Nick
Mission
Generate compounding growth by securing enterprise-level accounts and setting the long-term vision for the company’s culture and trajectory
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Major Accountability
Description
1
Account Origination (Enterprise & High-Volume)
The “Hunter” role — identifying and closing large-scale shippers that anchor and grow business volume
2
Outbound RFP Lead
Leading the strategy, pricing, and submission process for formal RFPs
3
Relationship Depth & Retention
The “Farmer” role — ensuring high-level trust with key decision-makers to turn one-off loads into recurring shipping lanes
4
Margin Discipline & Pricing Strategy
Setting the “floor” for profitability — ensuring volume growth doesn’t compromise financial health
5
Company Vision & Culture
”The Why” — defining the long-term target, maintaining culture, steering the ship
Seat: Head of Growth (Fractional) — Casey
Mission
Build the commercial infrastructure, install the EOS operating rhythm, and architect a qualified sales pipeline that enables the CEO to close
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Major Accountability
Description
1
EOS & Strategic Planning (The “Pulse”)
Implementing the operating system, defining the 10X Plan, ensuring predictable high-accountability rhythm
2
Sales Infrastructure & CRM Architecture
Defining funnel stages, configuring technology, documenting the “Forza Sales Cheatsheet”
3
Lead Generation & Pipeline “Tee-Up”
Building, enriching, and warming the prospect list so the CEO has a ready-to-close environment
4
Network Activation & Outreach Strategy
Leveraging both founders’ networks to bypass cold outreach and generate warm introductions
5
Cross-Functional Systems & Process Optimization
Bridge between Sales, Ops, and Finance to document workflows, define KPIs, implement automations
Seat: Director of Operations — James
Mission
Execute flawless freight operations, scale the brokerage team, and build the systems and standards that protect the Outcome Assurance promise
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Major Accountability
Description
1
LMA — Leading, Managing, Accountability
Mentoring logistics coordinators, setting daily priorities, ensuring “No Surprises” comms standard, holding team accountable to KPIs
2
Senior Execution & Load Strategy
High-complexity quoting and strategy work; identifying which tasks can be standardized and delegated
3
Tech Stack Ownership & Integration
Admin for MVMNT, Parade, and Highway; managing automations and integrations; owning SharePoint architecture