Step 4.5 — Invoice Review

Previous step: Step 4.4 — Invoice Generation in QBO Next step: Step 4.6 — Invoice Submission to HaulPay or Step 4.6a — Invoice Submission to Shipper (Path B)

Note

This is a 1-minute spot-check per invoice — not a full audit. Full audit happened at Step 4.2. Invoice review confirms nothing broke in the sync.


🎯 Ideal State

Trigger: Invoice generated in QuickBooks-Online (or directly in MVMNT once direct integration lands).

Review Checks

CheckWhat It Verifies
Invoice amount matches MVMNT load recordRate, accessorials, and adjustments transferred correctly
Shipper name and billing address correctCustomer record synced accurately
Payment terms correctMatches Shipper configuration
Reference numbers populatedPO#, PRO#, Shipper-specific references present
Remit-to correct for pathHaulPay for factored/Path A; Forza’s Fifth-Third-Bank details for Path B
Required attachments availableBOL, carrier invoice, rate cons, Shipper-specified documents

Three Outcomes

Pass. Move to Step 4.6 or Step 4.6a (Path B).

Minor correction. Edit in QuickBooks-Online directly, re-verify, document the correction in a load note.

Material issue. Return to earlier step:

Owner: Concetta (Accounting).

🛑 HARD GATE:

An invoice that fails review does not submit to HaulPay or to the Shipper. Resolution happens before submission — resubmission/retraction is operationally expensive.


📍 Current State

  • Review happens but is not documented as a formal step. Concetta eyeballs invoices before submission.
  • No defined check list, no defined outcomes framework.

🚧 Gap

  1. Review is informal — no documented SOP or check list.
  2. No tracked metric for review outcomes (pass / minor correction / material issue rate).

🛠️ Gap Closure Actions

  • Document the 6-check invoice review SOP with 3-outcome framework Owner: Casey + Concetta | Effort: Low
  • Establish review-outcome metric to identify recurring sync or data issues Owner: Casey + Concetta | Effort: Low